PRIVACY POLICY

Last Updated: July 1, 2026

At BrainUp Limited (“Company,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information.

This Privacy Notice explains how we collect, use, disclose, store, and protect your personal information when you visit paramountessays.com (the “Website”) or use our services.

Please read this Privacy Notice carefully before using the Website.

If you do not agree with this Privacy Notice, please discontinue using the Website.

1. WHO WE ARE

BrainUp Limited is the data controller responsible for processing your personal information collected through this Website.

BrainUp Limited
Registration No. 120371
Registered address:
5–9 Main Street
Gibraltar GX11 1AA
Email: [email protected]

2. PERSONAL INFORMATION WE COLLECT

Depending on how you use the Website, we may collect the following categories of information:

Information you provide directly. This includes:

name;
email address;
phone number;
billing country;
order instructions;
uploaded files;
messages exchanged with Customer Support;
messages exchanged with Writers through our internal messaging system;
information contained in revision requests;
any other information you voluntarily provide.

We do not store your full payment card details.
Payments are processed by PCI-compliant third-party payment providers.

Account information. If you create an account, we collect:

username;
encrypted password;
account preferences;
order history;
loyalty balance;
communication preferences.

Technical information. When you use the Website we automatically collect:

IP address;
browser type;
browser version;
operating system;
language settings;
device type;
referring URLs;
pages visited;
time spent on pages;
clickstream data;
approximate geographic location based on IP;
cookies and similar technologies.

Transaction information. If you place an order we collect information regarding:

purchased services;
order value;
payment status;
refunds;
discounts;
loyalty points;
revision history.

Information from third parties. We may receive limited information from:

payment providers;
fraud prevention providers;
analytics providers;
advertising partners;
authentication providers (where social login is available).

We do not purchase consumer databases containing personal information.

3. HOW WE USE YOUR INFORMATION

We process personal information for the following purposes:

To provide our Services
Including:

processing orders;
assigning Writers;
communicating regarding your order;
delivering completed work;
providing revisions;
providing customer support.

Legal basis: Contract.

To operate the Website
Including:

authentication;
fraud prevention;
website security;
troubleshooting;
system maintenance;
performance monitoring.

Legal basis: Legitimate Interests.

To improve our Services
Including:

analytics;
quality assurance;
feature development;
service improvements;
whenever possible, analytics are aggregated or pseudonymized.

Legal basis: Legitimate Interests.

Marketing communications
We may send promotional emails regarding:

discounts;
special offers;
new services.

Where required by applicable law, we will only send marketing communications with your consent.
You may unsubscribe at any time by using the unsubscribe link included in every marketing email or by contacting us.
Legal basis: Consent (where required); Legitimate Interests (where permitted by law).

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information.
We may share your personal information only in the circumstances described below:

Service Providers
We may share personal information with trusted third-party service providers who assist us in operating our Website and providing our Services, including providers of:

payment processing;
website hosting;
cloud infrastructure;
fraud prevention;
customer support;
analytics;
email delivery;
security monitoring.

These providers are permitted to process personal information only as necessary to perform services on our behalf and are contractually required to protect your information.

Legal Requirements
We may disclose personal information if we believe such disclosure is necessary to:

comply with applicable law;
respond to lawful requests from public authorities;
enforce our Terms and Conditions;
protect our rights or property;
investigate fraud or security incidents;
protect the safety of users or other persons.

Corporate Transactions
If the Company undergoes a merger, acquisition, financing, corporate restructuring, sale of assets, or similar transaction, your personal information may be transferred as part of that transaction, subject to applicable law.

With Your Consent
We may share your information with other third parties when you specifically instruct or authorize us to do so.

5. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar technologies to operate the Website, improve performance, understand how visitors use the Website, and, where permitted, personalize content and advertising.
Cookies generally fall into the following categories:

Strictly Necessary Cookies;
Functional Cookies;
Analytics Cookies;
Advertising Cookies.

Strictly Necessary Cookies are required for the Website to function properly and cannot be disabled through our cookie preferences.
Analytics and Advertising Cookies are used only where permitted under applicable law and, where required, only after obtaining your consent.
You may manage your cookie preferences through our Cookie Banner or by adjusting your browser settings.
Additional information regarding our use of cookies is available in our Cookie Policy.

6. INTERNATIONAL DATA TRANSFERS

Your personal information may be processed in countries other than the country in which you reside.
The Company is incorporated in Gibraltar and operates internationally.
Certain support, technical, operational, and research functions may be performed by authorized personnel located in other countries where the Company or its service providers operate.
Whenever personal information is transferred internationally, we implement appropriate safeguards required by applicable privacy laws, including contractual safeguards where appropriate.

7. DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

provide our Services;
comply with legal obligations;
resolve disputes;
enforce our agreements;
maintain appropriate business records;
prevent fraud.

Retention periods vary depending on the type of information and applicable legal requirements.
When personal information is no longer required, we securely delete or anonymize it.
Backups containing personal information may remain for a limited period before being securely overwritten.

8. HOW WE PROTECT YOUR INFORMATION

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
These measures include, where appropriate:

encrypted HTTPS connections;
restricted internal access;
authentication controls;
secure cloud infrastructure;
regular software updates;
monitoring for unauthorized access.

Although we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials.

9. CHILDREN’S PRIVACY

Our Services are intended only for individuals who are at least 18 years old.
We do not knowingly collect personal information from individuals under the age of 18.
If we become aware that we have collected personal information from a person under 18, we will take reasonable steps to delete such information promptly.
If you believe that a child has provided us with personal information, please contact us at: [email protected]

10. YOUR PRIVACY RIGHTS

Depending on your place of residence and applicable law, you may have certain rights regarding your personal information.
These rights may include the right to:

access the personal information we hold about you;
request correction of inaccurate or incomplete information;
request deletion of your personal information;
request restriction of processing;
object to certain processing activities;
request a copy of your personal information in a portable format where technically feasible;
withdraw consent where processing is based on consent;
opt out of receiving marketing communications.

To exercise any of these rights, please contact us at: [email protected]
We may request reasonable information to verify your identity before responding to your request.
We will respond within the time required by applicable law.
If you believe we have not handled your request appropriately, you may have the right to lodge a complaint with your local data protection authority where applicable.

11. MARKETING COMMUNICATIONS

If you subscribe to receive promotional communications, we may send information regarding promotions, discounts, special offers, new services, product updates.
You may opt out of receiving marketing emails at any time by clicking the “Unsubscribe” link contained in our emails or contacting us at [email protected].
Please note that even if you opt out of marketing communications, we may continue sending transactional or service-related communications necessary to provide our Services, including order confirmations, payment confirmations, revision notifications, account security notices, important legal updates.

12. DO NOT TRACK

Some browsers offer a “Do Not Track” (“DNT”) feature.
Because there is currently no universally accepted standard for responding to DNT signals, the Website does not currently respond to browser-based Do Not Track requests.
If an industry standard is adopted in the future requiring us to recognize DNT signals, we will update this Privacy Policy accordingly.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in applicable laws, regulatory requirements, our business operations, our Services, our privacy practices.
The updated version will become effective upon publication on the Website unless otherwise required by applicable law.
The “Last Updated” date at the beginning of this Privacy Policy indicates when it was most recently revised.
Your continued use of the Website following the publication of changes constitutes your acknowledgment of the updated Privacy Policy.
Where required by applicable law, we will provide additional notice before material changes become effective.

14. CONTACT US

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us at [email protected]